Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.
Shipping Times We ship across Europe and internationally. Estimated delivery times:
- Europe: 7-14 business days
- Rest of the world: 14-21 business days
Please note that delivery times may vary due to customs clearance or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at luneviagr@outlook.com and we'll investigate immediately.